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Question 1:

Where would you make a field required?

Correct Answer: Page Layout

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Question 2:

What happens if a WF task is assigned to a role containing more than one person?

Correct Answer: The owner of the record that triggered the rule becomes the task assignee.

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Question 3:

Limitation for an organization related to triggers?

Correct Answer: SF limits the number of time triggers an organization can execute per hour. The limits are as follows: Developer Edition: 50 Enterprise Edition: 500 Unlimited Edition: 1000

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Question 4:

Match the workflow steps with the setup requirement:

Correct Answer: Task – Select the Subject, status and priority Email Alert – Select a template Field Update – Select a field Rule – Select the subject status and priority

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Question 5:

How can users obtain a security token?

Correct Answer: 1. By changing their password 2. By resetting their security token via the Salesforce UI

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Question 6:

What profile permission is required for editing and deleting public tags?

Correct Answer: Tag Manager. Note: Tag Manager is enabled by default for the System Administrator profile.

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Question 7:

What does the Role Hierarchy control?

Correct Answer: Controls data visibility and record roll up

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Question 8:

How does the Import Wizard perform matching when updating records?

Correct Answer: By Salesforce ID

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Question 9:

What are the field property options for Custom Fields?

Correct Answer: Required, Read-Only, External ID, Unique

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Question 10:

Define the Marketing User Profile.

Correct Answer: Standard user perm can import leads for the Org

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Question 11:

What can Delegated Admins do?

Correct Answer: View All and Modify ALL Access by Object

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Question 12:

How does a Profile differ from a Role?

Correct Answer: Profile controls what a user can do with records (read, create, edit, delete. The Role controls the level of visibility that users have to organizations data.

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Question 13:

Why utilize Account Teams and Sales Teams?

Correct Answer: Teams are used for collaboration, sharing, and for reporting purposes.

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Question 14:

What elements are required for a workflow approval process?

Correct Answer: Check the answer in

Approval Action Approval Process Approval Request Approval Steps Assigned Approver(s) Email Approval Request Initial Submission Action Final Approval Action Final Rejection Action Outbound Messages Record Locking

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Question 15:

When you define a Data Validation Rule, what must you also define?

Correct Answer: The error message.

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